Privacy Policy

SMICO (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our customers, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, email address, company name, and address

• Business inquiries, quotations, and order-related information

• Payment and billing details (processed securely via third-party services)

• Website usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide quotations

• Process orders, payments, and deliveries

• Improve our products, services, and customer experience

• Send updates related to orders, services, or business communication

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

• Trusted service providers (logistics, payment gateways, IT services)

• Legal or regulatory authorities if required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure.

5. Cookies

Our website may use cookies to enhance browsing experience and analyze website traffic. You may disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.